Update a credit memo

Update a credit memo object.

Warning: All credit memo line item details are overwritten with an update operation. When you update a credit memo detail, enter all existing credit memo line item details.

What is a credit memo?

A credit memo is an adjustment on the amount owed on a customer invoice. Credit memos for a range of reasons, such as not enough stock or returned merchandise. BILL provides a credit memo template with a header and content body.

You can create a credit memo with /Crud/Create/CreditMemo.json. In the credit memo, add credit memo line items to record credit details at a granular level.

exchangeRate is a required additional field for creating a credit memo for an international customer. In addition, each credit memo line item amount is in the foreign currency. Retrieve the current exchange rate with /GetDynamicExchangeRateQuote2.json.

Note: You can apply credit memos to invoices and make changes to the default credit memo template only with the BILL web app. On the Settings page, click Email Templates under Receivables to view and edit the current credit memo template.

Line item price, markups, & discounts

In your request, either price or percentage (ratePercent) is required for each creditMemoLineItems object. If you set one, do not set the other.

• If price is set, amount is (quantity) x (price).
• If ratePercent is set for a line item, the line item amount is (ratePercent) x (sum of other line item amount values). For example, to apply a discount of 20% in your invoice total of $100, set ratePercent as -20 in the final line item of your request.