As part of the Bill.com Business Continuity Plan, we have scheduled an exercise of our failover procedure on June 1, 2018 to direct all customer traffic to our secondary production site and during this time Sandbox will be unavailable.
Why do we need this?
- Exercise our Business Continuity Plan procedures to ensure site recovery in the event of any issues in our primary datacenter.
- Ensure parity between primary and secondary production sites.
What impact does it have?
Sandbox (app-stage.bill.com) will be down from Fri 6/1 @ 8pm PT until Sat 6/9 @ 12 am PT. During this time Sandbox will be unavailable for testing.
Which environments are affected?
- Sandbox will be offline.
- Production will be unaffected.
Who do I contact if I have questions or concerns?
Please email email@example.com if you have any questions regarding this procedure.